Terms and Conditions

Clear, transparent terms designed to protect both you and your business.

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree, do not use our services.

2. Services Provided

  • Website design and development
  • Digital marketing and advertising
  • Search engine optimization (SEO)
  • Social media management
  • Branding and creative services
  • Business writing and consulting

We reserve the right to modify or discontinue any service at any time without notice.

3. Client Responsibilities

  • Provide accurate and complete information necessary to perform services
  • Respond to requests and approvals in a timely manner
  • Maintain access to required platforms and accounts
  • Pay all invoices on time

Delays caused by the client may affect delivery timelines and are not the responsibility of the agency.

4. Payment Terms

  • All pricing is in USD unless stated otherwise
  • Payment must be received in full prior to services being rendered.
  • Monthly retainers billed in advance
  • A surcharge may apply for all card payments.
  • We reserve the right to suspend work or terminate services for unpaid invoices.
  • The client is responsible for any fees pertaining to the project outside of the agency invoice for services only. Ie. filing fees, taxes, software fees etc.

5. Intellectual Property

  • All materials remain agency property until full payment
  • Ownership transfers upon full payment
  • We may display work in our portfolio unless agreed otherwise

6. Confidentiality

Both parties agree to keep all confidential and proprietary information private unless written permission is granted.

7. Revisions and Approvals

Three (3) rounds of revisions are included. Additional changes may incur extra charges. Final approval is required before launch or delivery.

8. Warranties and Disclaimers

Services are provided “as is” without guarantees of specific results. We are not liable for third-party platform issues.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages related to the use of our services.

10. Termination

Either party may terminate with 15 business days’ written notice. All completed work must be paid for, and no refunds apply.

11. Governing Law

These Terms are governed by the laws of North Carolina, United States of America. Any disputes shall be resolved in the courts of North Carolina.

12. Amendments

Continued use of our services constitutes acceptance of updated Terms.

13. Amendments

For any questions about these Terms, please contact us at: 📧 Email: hello@themvcagency.com